Important Note: Sendleare experiencing delivery delays in some areas due to Covid19 restrictions andhigh parcel volume. Your order may take longer that usual to arrive.
How much is delivery?
Standard delivery is $10. Freeshipping over $200. National deliveries outside of Sydney metro over10kg/40litres will be charged a flat fee of $20. Excludes remote deliveries.See further information in regards to remote deliveries below.
Can my order be sent express?
Not at this stage but Sendle islaunching this soon.
What is I am not home for delivery?
One delivery attempt will be madefor all shipping. If no one is in attendance at the time of delivery and youhave not permitted for an authority to leave ONE re delivery attempt can bearrange by yourself. If you do not contact Sendle within 5 days to arrange a redelivery your parcel will be sent back to know+GROW. In this instance, toredirect your order again to deliver your goods, you will need to repay theshipping costs.
Allknow+GROW parcels require a signature on delivery (unless precluded by COVID-19restrictions). An authority to leave without a signature can be applied,however, it will be at your own risk. In the event an authority to leave parcelis lost, stolen or damaged after delivery, know+GROW will not provide a refundor other form of compensation.
Please visit the below website tomanage your delivery.
We DO NOT post to P.O.Boxes.
We DO NOT ship internationally atthis stage.
We DO NOT offer same daydelivery.
know+GROWendeavour to dispatch your treasures within 24-72 hours of ordering. Once withSendle, delivery is estimated 1-2 business days for Sydney Metro and 3-5business days Nationally. We do always hope to make this deadline as fast as wecan :))
IMPORTANTNOTE: Sendle are experiencing delivery delays in some areas due to COVIDrestrictions and high parcel volumes. Your order may take longer than usual toarrive.
Remote rates are charges on top ofthe national rate. A flat fee of $12 on top of regular charges apply on allorders. Email: email@example.com you wish a quote on remote delivery fees on orders.