At know+ GROW we are committed to protecting the privacy of consumers who shop with us. We abide by the Commonwealth Privacy Act 1988 whenever your personal information is collected or used.
Your information is handle in a secure fashion. Our platform, Shopify which is certified according to the Level 1 PCI DSS standard. This means that the store is equipped with data encryption tools, protection of Shopify payment transfers, prevention of viruses at the servers, risk analysis tools as well as constant security monitoring. We also rely on the Electronic Transaction Act of 1999. We handle your information securely and carefully, and only use your information if necessary to deliver you a service, or perform other necessary business functions and activities.
The information we collect will enable a purchaser to complete and online sales transaction, but may include name, address, phone and other contact details, merchandise information, and method of payment. Depending on the circumstances, we may collect transaction information through our website host, Shopify, our payment gateway provider, SecurePay, or our merchant settlement provider, CBA. This will only be done where necessary to complete the service or interaction.
know+ GROW will not sell your information to other parties. However, we often need to share your information with companies who perform parts of our service delivery. This includes other companies such as delivery companies.
If you do not wish to be contacted by know+GROW (about special offers, discounts, other promotional events or to participate in any surveys) please email our customer service department at firstname.lastname@example.org or directly unsubscribe to our emails.
More information about privacy law is available from the Office of the Privacy Commissioner at www.privacy.gov.au